( House Keeping Attendant – Manual Cleaning )

Sector Overview – Tourism & Hospitality

About the Sector:
The Indian economy is opening up its horizons for tourism & hospitality industry as it continues to integrate with the world economy. Besides the regular jobs of a travel agent, tour guide, air hostess, chef, waiter, managers and other opportunities await those who are keen on taking up a job in this sector. The hospitality industry is a labor intensive one and India has a large pool of individuals who prove as a catalyst in development and prosperity of the industry.

Tourism & Hospitality is broadly classified in two segments:
• Tourism: The tourism sector includes medical and healthcare tourism, adventure tourism, heritage tourism, ecotourism, rural tourism, wildlife tourism and pilgrimage tourism.
• Hotels: These include business hotels, suite hotels, resort hotels, airport hotels, extended stay hotels, apartment hotels, resort hotels, timeshare hotels, casino hotels, convention centers and conference centers

The main sub-sectors thus identified as sub-sectors of the tourism & hospitality sector are:

S. No Sub Sectors Brief Description
1 Hotel Constitutes front office management, food production/kitchen & housekeeping.
2 Restaurants Constitutes material management, food production/kitchen, Quality control & customer service.
3 Facility Management Constitutes procurement, facility operations, property management operations, catering services & business support services.
4 Tour & Travel Constitutes procurement & tariff, transportation, travel agency operations, tourism services.
5 Cruise Liners Constitutes management, food &beverage (production &service), housekeeping, boat movement/maintenance, boat jetty management.

The overall employment by 2022 in the Tourism Industry (in Hotels and Restaurants and Tour Operators) is estimated to be about 7.2 million persons. Projected Manpower requirement Scope :
The study on Human Resource and Skills Requirement in the Tourism & Hospitality Sector by Ministry of Tourism Government of India and IMaCS Analysis, projects manpower requirement across the sector to approximately

Sector Projected Manpower
Requirement - 2017
Projected Manpower
Requirement - 2022
Skilled Manpower
required in next 5 years
Capital Goods 1,869,000 4,065,000 2,196,000

Vision India is a Transformational Human Capital Organization offering customized People and Process solutions in the domain of Skill Development, Staffing and Business Outsourcing by making people Employable, Efficient and Effective.
We firmly believe in the ideology of “Carving careers, beyond a Job”.

With the best in class infrastructure, practical and high quality training content along with trained and certified faculty, our endeavor is to build a comprehensive and robust training eco-system in line with the skills/competency standards and qualifications laid down by the Electronics Sector Skill Council of India which facilitates experiential learning among our trainees.
We have a structured and real time feedback mechanism in place with our industry partners to constantly update our skilling approach and ensure our training remains relevant and engaging. While every job role training offered by us is unique in terms of topics and session coverage, qualitatively our key focus areas are building:

  • arrow Technical competency
  • arrow Communication skills
  • arrow Computer Proficiency
  • arrow Professionalism among our candidates

Currently, we have two job roles in the Electronics Sector Skill Council of India available across our skill centres. These job roles have been carefully identified, researched and selected keeping in mind the Industry requirements and maximize employment opportunities. These job roles are:
House Keeping Attendant – Manual Cleaning (THC/ Q 0203)

House Keeping Attendant – Manual Cleaning (THC/ Q 0203)

Job Description : The primary role entails keeping buildings in clean and orderly condition. It includes ‘systematic’ cleaning of a property including building floors, glass surfaces, offices, restrooms, auditorium, lifts, utility rooms, canteen & pantry, and common areas (inside and outside sweeping, mopping, scrubbing, or wiping and removing garbage
Key Focus Areas: The targeted and desired training outcomes post training completion are:

Technical competency

  • arrow Relevant OH&S procedures and guidelines concerning housekeeping operations
  • arrow Workplace and servicing procedures and policies for the carrying out housekeeping tasks in the workplace.
  • arrow Risks when carrying out housekeeping tasks and related precautions to control the risk.
  • arrow Housekeeping standards required in the workplace.
  • arrow Application of relevant industrial regulations and requirements.
  • arrow Storage, service and upkeep procedure for housekeeping equipment’s and consumables.

Communication skills

  • arrow Preparing for Interviews
  • arrow Understand and practice active listening
  • arrow Techniques to facilitate effective team and meeting communications
  • arrow Common reasons for interpersonal conflict
  • arrow Emotional Intelligence to deal with difficult situations

Computer Proficiency

  • arrow Ability to use computer systems and programs
  • arrow Familiarity with MS Office application (Knowledge of Basic Excel, Word, Power Point)
  • arrow Perform daily word processing tasks
  • arrow Perform tasks and work with data in Excel worksheets
  • arrow Create a simple presentation in PowerPoint, run it, and print it

Professionalism among our candidates

  • arrow Work effectively with others
  • arrow Adherence to Do’s and Don’ts of workplace
  • arrow Disciplined behaviors ( Grooming, Punctuality, Ethical conduct)

Who Can Attend : Any person who is 18 years or more and has minimum education of 5th standard can attend the program.

Total Course Duration : 250 Hours

Vision India is committed to provide suitable employment opportunities to all our trainees and our associates. Our biggest value proposition is our In-house synergy between our Skill development projects, Staffing vertical and RBPO which places us in an unique and enviable position in the market to offer Captive placement to our trainees across multiple job roles. In addition to this, we have strategic alliances with many industry partners across various sectors to provide a steady and sustainable flow of job opportunities.

Click on Link below to view Hospitality sector related Job Opportunities!